Ruckus — Privacy Policy

Last updated 14 November 2026.

This policy explains what the Ruckus Discord bot ("Ruckus", "we") stores about you, why, and how to delete it. Ruckus is run by its independent developer, who you can reach at luddecation@gmail.com.

What we store

When you use a Ruckus command, we store:

• Your Discord user ID. This is a number that identifies your account. We don't store your username, avatar, email or messages.
• Your game data:
• your Scratch balance and a log of every Scratch transaction (amount, reason, time)
• your pets, items, equipment, achievements, contracts and crew membership
• your activity stats, such as fish caught or heist attempts
• cooldown timers
• Player interactions: market listings and bids, bounties, pet battles and territory sieges you take part in.
• Servers you play in: the ID of each Discord server where you've used a Ruckus command, and when you last did, so each server can have its own leaderboard. We don't store server names or member lists.

The bot can't read message content. It only sees the slash commands and buttons you use.

Discord IDs on leaderboards are shown to other players as display names, looked up from Discord when the board is drawn.

Why we store it

We store this data only to run the game. That means keeping your progress, enforcing cooldowns and fair play (for example, stopping one player from being paid twice), showing leaderboards, and investigating bugs or abuse. We don't sell your data, use it for advertising, or share it with third parties. The exceptions are our hosting and database providers (Hetzner, our server host in the EU, and Neon, our database provider), who store it on our behalf.

How long we keep it

We keep your data for as long as your account exists. Error logs may contain your Discord ID, and those are deleted after 30 days. Database backups are kept for up to 14 days.

Deleting your data

Run /delete-my-data at any time. After you confirm, your account and everything tied to it is erased immediately. Copies in backups expire within 14 days. You can also email luddecation@gmail.com.

Children

Ruckus follows Discord's Terms of Service, which require users to be at least 13 (or older where local law says so).

Changes

If this policy changes, we'll update the date above. For significant changes, we'll also announce it in our support server.

Contact

luddecation@gmail.com · Support server: https://discord.gg/6Qa7cvMVJP